Terms of Service

Overview

This website is operated by WingWoven. Throughout the site, “we,” “us,” and “our” refer to WingWoven. WingWoven offers this website, including all information, tools, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website or purchasing from us, you engage in our “Service” and agree to these Terms of Service (“Terms”), including the additional terms and policies referenced here or available by hyperlink. These Terms apply to all users, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to them, you should not access the website or use our services.

New features and tools added to the store are also subject to these Terms. The most current version will be available on this page.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have consented to your minor dependents using this website.

You may not use our products or services for illegal or unauthorized purposes or violate applicable laws, including intellectual property laws.

You must not transmit viruses, malware, or other destructive code through the website.

Violations of these Terms may result in suspension or termination of your access to our services, subject to applicable law.

Section 2 — General Conditions

We reserve the right to refuse service where permitted by applicable law.

You understand that content you submit, excluding payment information, may be transferred across different networks and adapted to meet the technical requirements of connecting networks or devices.

Payment information is handled through Shopify and the payment providers available at checkout.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings are included for convenience and do not affect the interpretation of these Terms.

Section 3 — Accuracy, Completeness & Timeliness of Information

We aim to keep the information on our website accurate, complete, and current. However, the website may occasionally contain errors or outdated information.

Historical information is provided for reference and may not be current. We may update website content at any time.

Nothing in this section limits our obligations concerning product descriptions, pricing, or other information under applicable law.

Section 4 — Changes to Services & Prices

Product prices may change without notice. Price changes do not retrospectively change the agreed price of an accepted order.

We may modify, suspend, or discontinue parts of the website or Service, subject to our obligations concerning existing orders and applicable law.

Section 5 — Products & Services

Certain products may be available exclusively through our website. Products may be offered in limited quantities and are subject to our Refund Policy.

We make reasonable efforts to display product images and colours accurately. Actual colours may vary depending on your device and display settings.

Please note: Our product photos and videos are AI-enhanced illustrations. Your hoodie will have a similar overall design, but colours, embroidery, fit, and finer details may differ from what’s shown.

Where permitted by law, we may limit product quantities or sales to particular regions, customers, or jurisdictions. Product availability, descriptions, and prices may change.

Pre-Orders

Products identified as pre-orders may require approximately 1–2 weeks for production and preparation before shipping, unless a different timeframe is displayed on the product page.

Production and preparation time is separate from delivery time. Please review the product’s pre-order notice and our Shipping Policy before ordering.

Returns and exchanges are handled according to our Refund Policy and applicable consumer protection laws.

Section 6 — Billing & Account Information

We may refuse, limit, or cancel orders where permitted by law, including orders that appear fraudulent or are placed using inaccurate information.

Order limits may apply to purchases made under the same account, payment method, billing address, or shipping address. We may also restrict orders that appear to be placed by unauthorized resellers or distributors.

If an order is changed or cancelled, we will attempt to contact you using the details provided at checkout. Payments for cancelled items will be refunded where applicable.

You agree to provide accurate, complete, and current purchase and account information and to update it when necessary.

Please review our Refund Policy for additional information.

Section 7 — Optional Third-Party Tools

We may provide access to tools operated by third parties that we do not control.

Unless otherwise stated, these tools are provided “as is” and “as available,” without endorsement by WingWoven. Their use may be subject to the third party’s own terms and privacy practices.

Please review those terms before using optional tools. Any exclusions of responsibility apply only to the extent permitted by law.

Section 8 — Third-Party Links

Our website may contain links to third-party websites or materials.

These websites are not necessarily affiliated with WingWoven, and we do not control their content, products, or practices. Please review their terms and policies before providing information or completing transactions.

Questions or complaints about third-party products or services should be directed to the relevant provider.

Section 9 — Comments, Feedback & Submissions

If you submit reviews, suggestions, ideas, or other content to us, you confirm that you have the rights necessary to share it.

To the extent permitted by law and any permissions agreed with you, you grant WingWoven permission to use, reproduce, edit, and publish submissions provided for public use, such as product reviews. This does not override our Privacy Policy or any separate agreement concerning your content.

We may remove content that is unlawful, abusive, threatening, defamatory, misleading, infringes another party’s rights, or violates these Terms.

You must not impersonate another person, use a false identity, or misrepresent the origin of a submission. You are responsible for the content you submit.

Section 10 — Personal Information

Personal information submitted through our website is handled according to our Privacy Policy.

Section 11 — Errors, Inaccuracies & Omissions

Our website may occasionally contain errors concerning product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We may correct these errors and update information. If an error affects an order you have placed, we will address it in accordance with applicable law, including contacting you or issuing a refund where required.

Section 12 — Prohibited Uses

You must not use the website or its content to:

• Engage in unlawful activity or encourage others to do so.

• Violate applicable laws or regulations.

• Infringe intellectual property, privacy, or other rights.

• Harass, threaten, abuse, discriminate against, or harm others.

• Submit false or misleading information.

• Upload malware, viruses, or harmful code.

• Collect or misuse another person’s personal information.

• Send spam or engage in phishing or other deceptive activity.

• Interfere with the website’s operation or security.

• Attempt unauthorized access to accounts, systems, or data.

We may restrict or terminate access for violations, subject to applicable law.

Section 13 — Warranties & Limitation of Liability

We do not guarantee that the website will always be available, uninterrupted, or free from technical errors.

Except for warranties expressly provided by WingWoven and rights or warranties that cannot legally be excluded, the website and its services are provided “as is” and “as available.”

To the extent permitted by applicable law, WingWoven and its personnel, suppliers, and service providers will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or Service.

Nothing in these Terms excludes or limits liability, statutory warranties, or consumer rights that cannot be excluded or limited under applicable law.

Section 14 — Indemnification

To the extent permitted by applicable law, you agree to indemnify WingWoven and its personnel against third-party claims and reasonable associated costs arising from your unlawful use of the Service, infringement of another party’s rights, or material breach of these Terms.

This provision does not require you to indemnify us for our own unlawful conduct or override protections available under applicable law.

Section 15 — Severability

If a provision of these Terms is found unlawful or unenforceable, it will be limited or removed to the extent necessary. The remaining provisions will continue to apply.

Section 16 — Termination

These Terms apply while you use our website or services.

You may stop using the website at any time. We may suspend or terminate access for violations of these Terms, subject to applicable law.

Termination does not remove obligations concerning existing orders, payments, refunds, or other rights and liabilities that arose before termination.

Section 17 — Entire Agreement

These Terms, together with the policies referenced here, govern your use of the website and Service.

Our failure to enforce a provision does not waive our right to enforce it later.

These Terms do not override rights or protections that apply under consumer protection laws.

Section 18 — Governing Law

These Terms and any separate agreements through which we provide services are governed by the laws of the Province of Quebec and the federal laws of Canada applicable there.

This does not deprive consumers of mandatory protections available under the laws applicable to them.

Section 19 — Changes to These Terms

We may update these Terms by posting a revised version on this page.

Changes apply prospectively, subject to applicable law. Where legally required, we will provide additional notice or obtain consent.

Please review this page periodically.

Section 20 — Contact Information

Questions about these Terms of Service should be sent to:

WingWoven
contactwingwoven@gmail.com